Frequently Asked Questions
Everything you need to know about our handcrafted accessories.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 10-14 business days.
Are Bruno’s Bows handmade?
Yes, every single bow is handcrafted with precision and care using high-quality silks, linens, and velvets to ensure a premium finish.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made or personalized bows are final sale.
Do you offer wholesale opportunities for boutiques?
Absolutely! We love partnering with retailers. Please contact our wholesale department via the 'Contact Us' page for pricing and minimum order requirements.
How should I clean and care for my bow?
To maintain the shape and fabric integrity, we recommend spot cleaning with a damp cloth. Avoid machine washing or submerging the metal clips in water.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.